Locus offers a wide spectrum of engagement types and methods focused on the successful implementations and use of industry standard practices and products related to enterprise content, records management, and SAP content management. We perform engagements of varying sizes and complexity spanning all aspects of the implementation life cycle including planning, project management, process analysis, requirements definition, configuration, customization, data conversion, documentation, training and deployment. Our staff is skilled in a variety of business, project and product related disciplines, as well as core development technologies.
Our experience and skills that we have developed, serve both the enterprise and departmental organizations in virtually every industry. Our service offerings can be tailored to address all or specified segments of the project to meet the needs of your organization.
Application Managed Services (AMS)
AMS will reduce operating costs while minimizing risk and improving performance, support, compliance and user experience.
This service streamlines support, by gaining access to a broad spectrum of OpenText capabilities, the platform is managed in accordance with best practices improving up-time and performance, providing exceptional service and issue resolution.
Locus’ Application Managed Services are designed to scale and evolve with the dynamics of your business to ensure your technological needs are aligned.
Our two primary offerings help your organization meet service level objectives and improve user adoption while improving ROI.
Application Managed Services with Tier Two and Tier Three support wherever you happen to do business on the planet.
Application Management Services with Tier Two and Tier Three support during core business hours in your time zone.
Content Management – Strategy and Implementation
Developing an ECM Strategic Plan for an organization or department may sound like a daunting task, but it’s a relatively straightforward undertaking. In fact, it’s usually a rewarding process since most organizations and departments have many areas in which they can benefit from thought leadership to align their content practices to better support the organizational objective.
Assessment vs Strategy?
The answer is simple:
A review of current problems/needs around a particular function/technology to determine how one can fix the problem or meet the requirement in a timely fashion.
Strategic planning is broader and happens at an organization’s foundation level. Developing a strategic plan begins with:
- Understanding the organizational objective which provides the framework to develop practices that are consistent with achieving it
- Performing an assessment of the current state
- Developing a roadmap of what actions need to be taken to achieve your objective. In most organizations this is a program that includes multiple projects to begin the technological and process evolution designed to achieve the objective.
Outcomes of the strategic planning includes:
- Alignment of the best tools and processes to support the work your users perform
- Operational and procedural efficiencies identified that can reduce costs
- Understanding of the governance and protocols that should be developed and deployed to support risk mitigation, compliance efforts, and process efficiencies
Working with your team to define the methods and tools used during the planning process and enables your organization in the creation, revision, and development of a strategic plan that aligns with your corporate vision.
Locus will guide your team in defining your content management needs, solution value, and organizational priorities. The strategic plan follows a staged approach incrementally uncovering components leading to a measurable outcome that meets your objectives.
The process takes into consideration; internal analysis or work product that has already been completed, corporate standards, team knowledge, corporate priorities, and specific requirements of the organization.
The delivery of the services is managed and monitored by Locus’ Project Management Office following a methodology that ensures strong communication, consideration to change management, adherence to budget, and alignment with organizational objectives. Locus has developed a strong global reputation in Enterprise Information Management from the delivery of over 375 projects consisting of a diverse range of implementations and custom-built applications for industry verticals such as Finance, Manufacturing, Life Sciences, Customer Service, Utilities and Mining.
Records Management and Information Governance
OpenText has one of the most comprehensive and sophisticated records management modules in the industry which allows your organization to implement technological controls to meet your information governance objectives. From physical paper or boxes in a warehouse to SAP transactions and content, Locus has the experience and skills required to leverage the technologies and move towards a paperless environment.
Locus begins with a records readiness assessment to review the objectives and governance framework that has previously been created to develop an alignment strategy. The outcome of a records management roadmap will outline the implementation plan to meet the objectives – in most cases, this is a staged/gated project that allows your organization to see the benefits of the implementation quickly.
Reducing file system volumes by applying compression and de-duplicating redundant documents, time-savings associated with having a single source for internal searching and repurposing of content, discovery, as well as audit and compliance are just a few of the benefits realized.
SAP Extended Enterprise Content Management (xECM)
xECM is a complete, enterprise-grade ECM solution that is optimized and integrated with SAP. Unstructured content of any sort can be managed throughout its lifecycle, and more importantly, associated with any SAP transaction.
SAP and non-SAP users can now collaborate in a common environment, improving process efficiency through the integration of documents and SAP transactions providing a 360 degree view across the organization.
Many organizations see an immediate ROI by automating the association of unstructured content with the SAP transaction which drastically reduces the time it takes users to find content, as well as errors in locating the correct content that are typical in an environment that hasn’t been integrated.
Locus provides Application Development and Integration services to ensures that line of business applications are integrated to meet your organizational needs. The development process is transparent, user centric and measurable.
Realizing a competitive advantage with your products and integrations, using the right technologies, delivered in an efficient timeframe, at a low cost are paramount.
Most importantly, our team has the experience to interpret business problems and translate them into functioning solutions.
Locus is proud of the long-standing Public-Private relationship with the Province of Ontario. Locus has completed hundreds of solution-based projects across all Ontario Government Clusters and augmented staffing throughout various Ministries.
Java, .Net, Cognos, consultants afford the ministries flexibility and opportunities for knowledge transfer. Most of our staff have existing Security clearance and can be made available in short notice.
Locus takes great pride in our record of achievement as a vendor for the Ontario Government. Since the new millennium, Locus has defined the relationship with the Province of Ontario I&IT groups as more of a partnership arrangement.
The E-Government strategy clearly defines the interaction and engagement model followed by Locus. Fundamentally aiding in the goals of the Province, Locus ensures our team members understand the founding principles
- Better service quality
- Greater citizen trust in government
- Better value for taxpayer dollars
- Increased client satisfaction
- Increased economic growth
- Meeting citizens’ needs
Government standards are clearly applied in every project or task assigned to us: policy and legal frameworks, governance and accountability processes, common I&IT infrastructure, common standards and best practices, common service delivery components, common progress reporting and impact assessments.
This approach governs our talent acquisition strategies, ongoing certification, technology education and flexibility in engagement models; staff augmentation, project based or consortium partnering. By knowing the goals and standards of the Province of Ontario risk is reduced, quality improved and goals delivered.
Locus is defined by Customer Satisfaction. Time and again we deliver projects in a manner that leaves our clients satisfied and quick to act as references on our behalf. We are proud of that track record.
For over 17 years, Locus has interpreted the needs of the Government, and have committed to the principles, methods and outcomes identified by the I&IT charter. Unwavering loyalty to this principle, our “Centered IT Resolution” is a result of this internship.
For more details on Province of Ontario and Government of Canada, click on the [ + ] links below.
PROVINCE OF ONTARIO [ + ]
OSS-00426611 – Management Consulting Services
Locus has once again been placed on the Task Based Vendor of Records (VOR) arrangement with the Government of Ontario. The VOR is used primarily for IT services that require particular knowledge and skills. The agreement offers ministries access to expert resources that will assist them in dealing with many of the inherent challenges and issues involved in determining and implementing appropriate business and technology solutions. Locus has a long track record of success under this VOR, and brings a unique approach to servicing our clients.
The VOR Arrangement is intended to replace the Management Consulting Services (OSS_00195472) VOR arrangement which had been established in 2011. The VOR Arrangement is primarily for management consulting services and Roles, which require specific skills and knowledge. The Roles that appear in this VOR Arrangement may be considered for both IT and non-IT Projects. Clients will be able to use Roles from the Management
Consulting Services VOR Arrangement, as appropriate, to obtain the services that are necessary to complete their Projects.
- Business Metrics & Performance Management Services
- Business Process Assessment & Integration Services
- Organizational Effectiveness Services
- Procurement Services
- Program Management Services
- Project Management Services
- Strategic Management & Planning Services
The Agreement is for a period of three years, commencing June 16, 2014 and ending on June 15, 2017, with a one (1) year extension option at MGS’ discretion.
More details on VOR # OSS-00426611 – Management Consulting Services
In 14 years, we have worked for most of the Ontario Ministries including:
- Ministry of Affairs and Housing
- Ministry of Community and Social Services
- Ministry of Community Safety and Correctional Services
- Ministry of Education
- Ministry of Environment
- Ministry of Government Services
- Ministry of Health and Long-Term Care
- Ministry of Natural Resources
- Ministry of Northern Development and Mines
- Ministry of Transportation
OSS-00430429 – Task Based I&IT Services
This VOR Arrangement is primarily for task-based I&IT services which require specific I&IT skills and knowledge. Clients will be able to use the Service Categories and Roles as appropriate, to obtain the services that are necessary to complete I&IT projects.
- Business Analysis & Planning
- Solutions Development
- Testing & Quality Assurance (QA)
- Deployment & Operations
- Information Management
- Oracle Financials ERP Application Environment
- Oracle PeopleSoft HCM/ERP Application Environment
The Agreement is for a period of three years, commencing October 1, 2014 and ending on September 30, 2017, with no extension option.
More details on VOR # OSS-00430429 – Task Based I&IT Services
OSS-00461242 – I&IT Solutions Consulting Services
The I&IT Solutions Consulting Services VOR Arrangement enables Clients who require Vendors to deliver on I&IT Projects from inception to completion to have immediate access to qualified I&IT consulting resources to deliver end-to-end solutions. The Vendors will be required to provide and manage a project team comprised of their full-time employees and if required, subcontractors and/or other resources on projects that involve one or more IT Service Categories.
IT Service categories include the following:
- Business Analysis & Planning
- Solutions Development
- Testing & Quality Assurance (QA)
- Systems Integration/Deployment & Operations
The VOR Arrangement is for a period of three (3) years, commencing January 1, 2015, and ending on December 31, 2017 with an additional one (1) year extension option, solely at MGCS’ discretion.
GOVERNMENT OF CANADA [ + ]
Recent addition to the Solution Based vendor of Record, SBIPS; revisits our Federal Government heritage in partnering with Canada.
Solutions-Based Informatics Professional Services (SBIPS)
Locus Systems holds an active Supply Arrangement with the Government of Canada for Solutions-Based Informatics Professional Services (SBIPS). The SBIPS Supply Arrangement is an arrangement between the Government of Canada and Locus Systems, as represented by the Ministry of Public Works and Government Services Canada, to provide fixed price end-to-end project work for amounts up to $2 million including project management, architecture, design, development, testing and deployment.
The SBIPS Supply Arrangements are divided into various domains of expertise. Locus Systems has been qualified for the following domains covering all regions:
Electronic Services Delivery
Services that use electronic transaction and management technology to facilitate access to government services. These services can include payment of financial benefits, prescribed benefits/services, provision of non-financial information, time and attendance tracking, and a myriad of other applications. Itis an electronic means of providing access to the services and benefits that government agencies provide to citizens, residents, employees, and those entities with which government business in conducted.
Information Management / Business Intelligence
Services aimed at providing knowledgeable workers with easy and timely access to the right information, on demand, from wherever it is created or maintained within the organization. Services range from strategy to implementation of ad hoc query, report writing, decision support analytics, web content management, document management and records management.
IT Infrastructure and applications management services that provide cost-effective support for business applications and IT infrastructure. Services include: desktop and server management, data centre management, network management, application management and help desk support services.
Services to support the development, maintenance, integration and testing of system components to merge their functional and technical characteristics into a comprehensive, interoperable system. Services include project management, architecture, design, development, testing and deployment
Locus Systems has been successfully providing services in the past decade to both the Canadian Provincial and Federal Government, including Natural Resources Canada, Library of Parliament, Ontario Ministry of Government Services, demonstrating the highest levels of commitment and quality. Locus Systems is pleased to have been chosen as an IT solutions supplier under the new SBIPS Supply Arrangements for the Government of Canada and able to leverage our 20 years of expertise in system integration and innovative business solutions to Provincial and Federal Government.
Locus Systems is also a qualified Professional Services (PS) Online supplier for the Federal Government. PS Online is an electronic procurement tool that assists federal departments in the procurement (below the NAFTA threshold) of professional services such as Informatics Professional Services with a total of 27 categories, including programmers, programmer analysts, project managers (IT), senior systems analysts, technology architects, technology analysts and web developers.